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Verified
5/5

2020-02-02

Great service

"I purchased a Shoei helmet and bluetooth. The team was great and helped me find the right one."

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Verified
5/5

2020-02-01

Helmet World

"Went to 4 store’s shopping helmets, should of went there first, inventory, knowledge and great bunch of guys made it a slam dunk and of course had to go the full boat, Shoei and Sena best way to go if I’m gonna go. "

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Verified
5/5

2020-01-20

Outer pants swap out

"Brought back out pants that were too short ordered online. Store didn’t have same brand in stock and traded me me out for similar pant that works great. Very personable and helpful salesperson. Have shopped there for years and will continue to do so. "

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Verified
5/5

2020-01-17

Always Awesome

"The staff is always friendly knowledgeable and will on a regular basis ask an offer discounts if you are police, military or first responder"


Verified
5/5

2020-01-03

Tyler is awesome!!!

"Experienced riders help you with the proper gear. "

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Verified
5/5

2020-01-02

Excellent customer service

"We went in looking for a helmet & heated jacket.The manager of the store was extremely knowledgeable & helpful with our purchase.Our go to spot from now on!"


Verified
3/5

2019-12-26

Fair-to-middlin'

"Maybe the Amazon world has led us to expect next day, or two-day, delivery. So when a simple helmet order takes twelve days, it becomes quite frustrating."

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5/5

2019-11-29

Great

"Tyler is the best manager ever! Great job and his time"

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Verified
5/5

2019-11-09

great exchange policy

"information was kept in system up to 2 years and garment stopped working and was able to exchange out"

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Verified
1/5

2019-11-17

Poor Customer Services

"I came by the store and wanted to purchase a Thermo Jacket. I needed a medium, there wasn't one in the store. I was told they would have some on the next truck, and check back on next Thursday. I came back on Thursday and was told none was on the truck, try back the following week. I did so and again no jacket. I finally said my time is valuable, and gas is expensive, are you going to have the jackets or not. The guy went into my account and noted for a medium jacket come for me on the next truck. I was told once they come in, someone would call me. Three weeks pass and not call. I stopped by the store and ask if the jacket had come in. An attendant went to the back and brought the jacket to the front. I asked when did the jacket come in. He looked at the not on the jacket and responded November 1, 2019, and the date was November 7th. Poor service and for the money I spend in that store, I'd rather travel distance to be respected before I spend money in a store that gives me any."

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Verified
4/5

2019-11-12

A+ Store

"Our local store is always very helpful. My only complaint about the Cycle Gear stores is that they are small and don't carry a lot in stock. Otherwise, great service. "

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Verified
5/5

2019-11-10

I was Happy

"Your service is good Thanks guys"

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Verified
5/5

2019-11-10

vest

"found a great black leather riding vest....excellent service and sales people....great place with fair prices for the most part..."


Verified
5/5

2019-11-02

Great service

"Great service, knowledgeable staff"


Verified
5/5

2019-10-24

Excellent customer service

"The crew that works at the Cycle Gear on Tryon are super helpful and extremely polite. When you interact with any of them you cam tell that they love their jobs. Cycle Gear prices are competitive with shopping online so i alway support the local business and check them first."

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